Seit einiger Zeit gibt es keine Berichte von Beschäftigten über Empire Riverside Hotel. Es bleibt den Benutzern ein Rätsel.
Hotel is widely praised for its incredible location in Hamburg, often noted for stunning views of the river.
Several reviewers highlighted the cleanliness of the rooms and the friendliness of the staff, noting that the personnel are service-minded and willing to help.
The hotel's proximity to Reeperbahn and ease of access to shopping areas make it ideal for sightseers.
Common complaints include lack of basic amenities like electric kettles, coffee machines, and non-functional TVs.
Guests have issues with unfriendly and slow reception service, mentioning unprofessional behavior and impoliteness, particularly faulting the reception staff.
Unsatisfactory handling of deposits and payments, with few reviewers facing delayed refunds or double charging, raises concerns about financial management practices.
Convenience features like room phones and adequate bathroom supplies (shampoo/soap) were missing or inadequate, complicating the stay for some guests.
Zusammenfassung von KI erstellt. Bei Fehlern bitte Bericht melden.
Gibt es gemeinsame Pausen bei Empire Riverside Hotel? ☕