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Many positive mentions of the spa area being lovely and not crowded.
Guests appreciated the breakfast buffet which is extensive and available till late.
Rooms are highlighted as comfortable, cozy, and luxurious with good amenities.
The hotel location provides stunning views and direct access to slopes making it ideal for hiking and skiing.
Staff in many instances were mentioned as warm, friendly, and very helpful, enhancing the guest experience.
Specific praises for food variety catering to different dietary needs and overall quality except for a few noted issues.
Some guests experienced issues with staff attitude, describing certain staff members as unfriendly or rude, particularly at the bar.
Room service was reported to be interruptive by coming too early in the morning.
There are concerns over food quality with a specific mention of someone getting food poisoning from a fish dish.
Dissatisfaction with dinner options and management was mentioned, especially in the arrangement of seating and the quality of vegetarian dishes.
Health and safety policies concerning COVID-19 were criticized for lack of enforcement and poor communication, which led to discomfort among guests who were concerned about the virus.
There were mentions that the spa relaxation area gets overcrowded and the hotel sometimes doesn't replace amenities like toiletries and towels as expected.
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Gibt es flexible Arbeitszeiten bei Kronthaler? 🕐