High emphasis on service quality, from rental to other services, setting a standard for other landlords.
Quick responses and well-organized processes, including prepared names at the doorbell and mailbox during move-ins.
Offers clean, sanitized, and well-located apartments with responsive staff.
Positive feedback on staff communication and problem resolution, highlighting staff members like Frau Daus, Frau Neumann, and Frau Wolter for their competence and helpfulness.
Residents feel well supported throughout their tenure, from move-in to move-out, appreciating the fair handling of lease termination and repairs.
Noise issues reported with minimal resolution, leading to disturbances from neighboring apartments despite repeated complaints.
Occasional parking difficulties, although the current issue is attributed to ongoing construction activities.
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