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Efficient service with prompt responses, including assistance for less routine banking requirements such as life certificates without additional hassle.
Some staff members like Frau Nimphy Anand are noted for their helpfulness and efficiency in resolving issues quickly.
The process to open NRO/NRE accounts is smooth and the staff is friendly, reflecting a good customer service experience.
Several complaints about the branch include unprofessional behavior, with the staff described as rude and lacking soft skills.
Customers have had poor experiences with management, mentioning loud and unhelpful interactions.
High charges for services such as notary attestation which are seen as not part of traditional banking services, leading to customer dissatisfaction.
Issues with the online banking setup and lack of support from both German and Indian branches of the bank, raising concerns about the efficiency of inter-branch cooperation.
General criticism that staff are ineffective and lack knowledge about their own services, leading to a frustrating customer experience.
Mitarbeiter bei State Bank of India Indische Staatsbank Zweigniederlassung Frankfurt am Main in Frankfurt haben Zugang zu einzigartigen Lernressourcen. Wie wichtig ist euch der Erwerb moderner Fähigkeiten für die berufliche Zukunft?