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The hotel is praised for its clean rooms, comfortable mattresses, and perfect location by the beach. Guests enjoy the high-quality breakfast and quick room service. The existence of strong Wi-Fi and good food variety are consistently highlighted. Reviews also note the hotel's scenic views, delightful staff, and well-maintained property. Positive remarks extend to the dining experience, especially at the rooftop restaurant Weitblick, which offers delicious meals and great service.
The hotel's facilities, such as a large pool, sauna, and beautiful spa, add to the charm, providing guests with plenty of relaxation options. There is also appreciation for local arts displayed within the hotel, enhancing its sophisticated and stylish ambiance.
Some criticisms include slow service at the restaurant Weitblick, where guests experienced long waits between courses. The service in various parts of the hotel sometimes falls short, particularly due to inexperienced staff, as noted in some reviews. Navigational issues within the hotel and problems with parking access and costs are mentioned, including an inconvenient system for electric vehicle charging.
There are complaints about the outdated design of the rooms and the lack of a functional system for room communication via iPad, leading to frustrations. The in-room Wi-Fi service was reportedly poor, and some felt the pricing did not match the offered quality. Moreover, the lack of international TV channels and extra charges for parking were points of discontent for some guests.
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