TECH MAHINDRA Gehalt

2.5/5
2.5/5
basierend auf 86 externen Bewertungen
2 Bewertungen insgesamt
  Düsseldorf
Fritz-Vomfelde-Str. 8, 40547 Düsseldorf, Deutschland
Telefon:  +49 211 20540818
  http://www.techmahindra.com
MwSt-IdNr.: HRB 47738
2.5/5
2.5/5
basierend auf 86 externen Bewertungen
2 Bewertungen insgesamt

Gehalt aus Positionen in TECH MAHINDRA

TECH MAHINDRA rekrutiert für Positionen:

Help Desk Agent

Handel

  • Informationsdesign & Dokumentation
  • Informationsdesign & Dokumentation

Verantwortlichkeiten

  • Dann mach deine Fähigkeiten und deine Leidenschaft bei uns zum Beruf, denn die Mitarbeiter\
  • unseres Kundenunternehmens zählen auf dich
  • Du bist der erste Kontaktpunkt für die Mitarbeiter\* unseres
  • Wenn der Drucker nicht druckt, läufst du zu Höchstleistungen auf?
  • Freunde und Familie kommen auf dich zu, wenn der Computer spinnt?

Anforderung

  • Englischkenntnisse: ausreichend oder mind. A2-B1

Analyst

Leistungen

  • Laptop

Verantwortlichkeiten

  • This position will be focused mainly on ensuring that the account meets the quality monitoring goal set by the client
  • Uses quality monitoring data management to compile and track performance at team and individual levels
  • Responsible for preparation, analysis and timely completion and submission of QA reports for management staff review
  • Prepares quality monitoring reports in a timely basis and completes RCA if needed
  • Act as a focal point for the Problem Management process within assigned account enforcing Problem Mgt. best practices
  • This position will report to the Quality Associate Manager or anyone assigned by the company
  • Other related duties are assigned
  • Any other tasks assigned by the immediate supervisor/manager based on business needs

Anforderung

  • Willing to work on 24/7 shifting schedule, holidays, weekends, and rest days
  • Excellent German Written/Oral
  • Demonstrated ability to communicate within all levels of an organization, including management as well as operating teams
  • Good English writing, speaking and communication skills
  • Demonstrated ability to work in a fast-pace, sometimes stressful environment and make quick, calculated decisions
  • Technical certification in the IT field is a plus
  • Strong analytical, troubleshooting and problem solving skills
  • Experience working in a customer-centric environment