Your strategic leadership and hands-on approach will be instrumental in driving Parloa's expansion into new regions
You will work closely with Sven
As the Senior Manager International Expansion * at Parloa, your mission is to spearhead our global growth strategy and establish our presence in new markets
Anforderung
Adapt to dynamic market conditions, navigate changing scopes of responsibility, and contribute to a culture that embraces change and delivers results
Software Engineer
Verantwortlichkeiten
Parloa's Engineering teams are passionate about building cutting-edge solutions that are both effective and easy to use
Parloa's Platform Engineering aims to provide effective and simple solutions and to advance our infrastructure operability
We constantly seek to improve the operability and scalability of our infrastructure
We create and operate services that our engineers' and customers' success depend on
We develop and maintain critical services that directly impact the success of our engineers and customers
You will work in a cross-functional environment that values diversity of thought and innovation
You will work in a cross-functional and cross-team environment that values diversity of thought and innovation
As a Staff Platform Engineer * for our Voice Platform, you will have the opportunity to develop the strategy and support our mission to revolutionize the contact center industry
Anforderung
Excellent interpersonal skills for effective teamwork and technical communication, both written and verbal
Hands-on experience with open-source RTC solutions, like signalling proxies, B2BUAs and WebRTC gateways
Solid understanding of RTC protocols
Experience with composable microservice architecture and micro frontends
Hands-on experience building programmable voice and video APIs
Demonstrated strong leadership and collaboration skills, effectively communicating and working seamlessly across cross-functional teams to achieve shared business objectives
Proactively drives technical excellence, continuously learning and inspiring others to improve their skills and deliver impactful solutions
Experience developing Component Libraries in multi-team environments
Analyst
Verantwortlichkeiten
Conduct comprehensive research and analysis of competitors' products, services, market presence, and strategies
Monitor industry trends, market developments, and regulatory changes that impact the competitive landscape
Develop regular reports and presentations on competitive intelligence findings for senior management, highlighting key insights and recommendations
Collaborate with cross-functional teams, including marketing, sales, product development, and strategic planning, to provide insights and support informed decision-making
As a Competitive Intelligence Analyst *, you will be responsible for gathering, analyzing, and disseminating actionable intelligence about our competitors, the market environment, and industry trends to support our strategic planning and decision-making processes
Participate in professional development opportunities to enhance skills and knowledge in competitive intelligence
You will play a key role to guide the development of new products or improvements to existing ones, ensuring they meet market needs
IN THIS ROLE YOU WILL
Anforderung
Excellent communication and presentation skills, with the ability to convey complex information clearly and persuasively
Strong analytical skills with the ability to interpret complex data and translate it into actionable insights
Strong communication skills in English and optionally, German
Technischer Support
Sprache
englisch
Verantwortlichkeiten
Unsere Mission besteht darin, die höchste Qualität des Kundenservice mit einem Sinn für Empathie und Leidenschaft zu bieten
Wir führen unsere Benutzer an, den Wert von Parloa zu verstehen und die Kraft der Konversations-KI zu entfesseln
Als Technischer Support Engineer * bei Parloa spielst du eine wichtige Rolle bei der Schaffung des bestmöglichen Kundenerlebnisses. Du fungierst als Bindeglied zwischen unserem Produkt und unseren Kunden
Wir streben danach, die Erwartungen unserer Kunden zu übertreffen, indem wir immer einen Schritt voraus denken, wenn es um die Bereitstellung von Lösungen geht
Anforderung
Fähigkeit, Probleme zu beheben, Antworten auf Kundenprobleme zu finden und komplexe Lösungen in schriftlicher Kommunikation zu formulieren
Sales Director
Verantwortlichkeiten
You and your team will drive revenue growth through both new logo acquisition as well as expansion of our customer base
This position reports to our RVP Central & Eastern Europe
As a Sales Director, Enterprise DACH, you will be part of the CEE Commercial Leadership team and responsible for the development and business results of a team of quota-carrying Enterprise Account Executives in the DACH region
Anforderung
A strong executive presence with top-tier communication, presentation, and negotiation skills, capable of engaging with the C-suite
Excellent German and great English skills
Comfortable managing and working data-enabled: pipeline, forecasts, conversion rates, and deal health
Able to balance structure and pragmatism in a fast-moving scale-up environment