Du bist für die Optimierung unseres Performance Marketings verantwortlich und sorgst für weiteres Nutzerwachstum über unsere Performance-Kanäle
Mit Deinem Know-How in der Skalierung von App-Kampagnen nimmst Du eine Schlüsselrolle ein, um unser weiteres Nutzerwachstum voranzutreiben
Du erstellst Werbeanzeigen und verwaltest/pflegst unsere Performance- und Marketing-Accounts, bspw. bei Meta, Google oder TikTok
Tracking und Reporting von erfolgsentscheidenen Kennzahlen
Durchführung von KPI-basierten Evaluationen sowie Optimierung unserer Performance-Kampagnen
Anforderung
Du hast mindestens drei Jahre Berufserfahrung im Bereich Strategy und Tracking von App-Kampagnen gesammelt
Der Umgang mit Mobile Measurement Partnern im App-Marketing ist nichts Neues für Dich
Du arbeitest bei uns flexibel und selbstständig und bringst dafür ein hohes Verantwortungsbewusstsein sowie Einsatzbereitschaft mit in den Job
Du kannst dich für KPIs und Zahlen rund um das Thema Performance Marketing begeistern
Strukturierte und präzise Arbeitsweise - auf Deine Genauigkeit ist Verlass
Du hast Drive & willst, dass in Zukunft noch tausende weitere Menschen mit NeoTaste in der Hosentasche durch die Straßen laufen
Product designer
Handel
IT Support
IT Support
Verantwortlichkeiten
Collaborate closely with Product Managers to understand user needs and contribute to the overall product strategy
Utilize your expertise in user research to gain insights and inform design decisions
Independently drive the UI/UX design process, from ideation and prototyping to the creation of visually stunning interfaces
Work collaboratively with cross-functional teams, including Engineers and Product Managers, to ensure seamless integration of design elements
Analyze user flows and interactions to enhance the overall user experience of our mobile app
Transform insights and ideas into innovative features that elevate NeoTaste to become the premier restaurant discovery platform
Mentor other designers on the team and contribute to the growth of the NeoTaste design team
Anforderung
Minimum of 4 years of experience in UI/UX design for mobile apps
Proven proficiency in design tools, particularly Figma
Strong portfolio showcasing your design skills and the impact of your work on previous projects
Experience in user research, usability testing and prototyping
Ability to work independently and take ownership of the design process
Strong communication skills to effectively articulate design concepts and decisions
A flexible & inspiring working environment - work remotely or in the office in Berlin
Are you a passionate and creative Product Designer with a proven background in crafting exceptional mobile app interfaces? If you have a keen eye for user experience, an innovative mindset, and proficiency in tools like Figma, we invite you to join our talented team at NeoTaste
Customer Support
Sprache
englisch
deutsch
Verantwortlichkeiten
Weitere Skalierung und Optimierung unseres Support-Bereichs für mittlerweile insgesamt mehr als 1 Millionen Nutzer/innen
Bei Rückfragen oder Kritik bist Du die erste Anlaufstelle für unsere Nutzer/innen auf verschiedenen Kanälen, wie Whatsapp, Hubspot und per Telefon
Du suchst ständig nach Möglichkeiten zur Steigerung der Effizienz und der Kundenzufriedenheit
Repräsentiere NeoTaste mit Deiner Stimme durch den Support nach außen
Anforderung
Du hast bereits erste praktische Berufserfahrungen im Support-Bereich gesammelt und diesen im Optimalfall in einem anderen Startup skaliert
Du kannst gut mit kritischen Rückfragen umgehen und zeigst ein hohes Maß an Verständnis für unterschiedliche Anliegen
Du bist ein Kommunikationstalent und kannst Dich für den täglichen Austausch mit Menschen begeistern
Eine hohe Präzision sowie eine saubere Ausdrucksweise in der schriftlichen Kommunikation bei Deiner Arbeit sind und besonders wichtig
Du bist gut organisiert und verfügst über eine lösungsorientierte Denkweise
Project Manager
Anforderung
You have a proven track record of launching and scaling new products or services across multiple geographies
You are a Shopify expert or have experience with other e-commerce platforms and know how to optimise websites for conversion
You have a good level of expertise in data analysis and performance tracking
You bring deep project management skills, ideally in e-commerce or marketing, and have a familiarity with different project management methodologies
You have strong organizational skills with a focus on detail and execution. You’re able to manage time effectively and prioritize multiple projects or tasks simultaneously
You show a can-do attitude, have a proactive and strategic mindset, and an excellent level of ownership. Creative problem-solving and adaptability to navigate new challenges is your bread and butter
Your communication skills are exceptionally strong and you are able to work cross-functionally and engage with stakeholders at all levels and backgrounds
Inspiring work environment - learn something new every day
Verantwortlichkeiten
Improve communication and cross-departmental alignment, reduce frictions and delays, and explore more efficient and effective strategies to scale NeoTaste gift boxes
Lead and own expansion opportunities for NeoTaste gift boxes into new markets and across new channels
As a Project Manager you will position our gift boxes and vouchers as a competitive product. By doing that, you contribute to new user acquisition and ultimately deliver an additional revenue stream for us as a company
Build a clear and competitive value proposition for the product for both end users and corporate partners , and establish brand awareness among relevant target audiences
Create a comprehensive roadmap for the revamp of our gift boxes and vouchers for both B2C and B2B . Identify critical bottlenecks and potential solutions
Over time improve the product setup with Shopify, rebuild the journeys for both users and potential corporate partners, optimise the content and deliver scalable solutions that will ensure growth in users and revenue
Establish a clear and efficient reporting process to keep key stakeholders informed about progress and proactively address potential challenges. Ensure milestones are achieved on time and within budget
Own one of our beloved products, NeoTaste gift cards, and lead its growth through a variety of online and offline channels across all our markets
Operations Manager
Verantwortlichkeiten
Coordinate and optimise our expansion processes - starting with the initial setup of processes to the final fine-tuning
Continuously develop our existing sales tools and systems as a basis for strategic decisions and daily collaboration
Contribute your expertise to the future implementation and further development of our CRM system and play a pivotal role
Sales is a numbers game Take responsibility for analyses, reporting and the KPI-based derivation of next steps to take our expansion team to the next level
Anforderung
Ideally, you have already gained professional experience in sales/outside sales and the gastronomy and start-up scene
You are experienced in working with databases and CRM systems and might have even been involved in implementing these
You work independently and in a structured manner - you bring a high sense of responsibility and commitment to the job
You have drive & want to be part of something big
We're present in more than 25 German cities and are expanding into Europe