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Service Now rekrutiert für Positionen:
Analyst
Analyst
Anforderung
Must be able to travel domestically and internationally
Knowledge and experience in ITIL process methodologies a plus
Proven ability to function independently in ambiguous situations with a record of success
Excellent communication, customer focus, problem solving, conflict management, time management and interpersonal skills required
Strong analytical skills with the ability to multi-task several unrelated issues
Working knowledge of networking/server architecture and hardware
General knowledge of data centre facilities and infrastructure including power, HVAC, structured cabling, rack management and security
Perform basic hands-on hardware break-fix with servers and network appliances
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