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Ascensia Diabetes Care rekrutiert für Positionen:
Customer Service
Customer Service
Communication Manager
Handel
Kundendienst
Kundendienst
Anforderung
English and German, further languages welcome), excellent telephone customer handling and interpersonal skills, resolution of issues, problem prevention, judgment calls when exceptions to policy are required and appropriate, and goal alignment with the business strategy to ensure high customer service orientation
You demonstrate an excellent comprehensive understanding of customer requirements, proactive communication (oral and written
Flexibility
CGM experience: Experience in diabetes field and especially in the CGM category would be beneficial
Language: Native level of German language skills, advanced English skills verbal and written
Continuous Improvement: Continuously reviewing existing processes and defining new processes, constantly reviewing the structure and set-up to be able to provide an appropriate CS experience
You are a self-starter; you are able to outline the vision for Customer Service operations, align all team members, tackle tasks with confidence, particularly during times of increased pressure, remain open to others' ideas and exhibit the willingness to try new thing
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